7300463745
02084326004
info@portugalvisas.co.uk
The Terms & Conditions set by Portugal Visas (https://www.portugalvisas.co.uk/) involve rules & guidelines that govern the relationship between Portugal Visas and Customers who want to avail our services to procure a Portugal Visa/Portugal Schengen Visa.
Portugal Visas is an independent visa consultancy that is not affiliated with any government entity or organization. We, at Portugal Visas, provide visa consultancy services as a third party thereby connecting the prospective applicant (you) and the visa issuing authority. If you come to Portugal Visas to avail any services then we assume that you agree to all the terms & conditions mentioned below.
Portugal Visas holds the right to update the below-mentioned terms & conditions at any time without giving any explanation. Any new changes formulated by our team will be effective as soon as they are been published on the terms & conditions page.
Fee once paid to avail urgent booking appointments and Portugal visa consultancy services at https://www.portugalvisas.co.uk/ is non-refundable.
Our professional team goes to great lengths to try and ensure that all the documentation & proper procedures are all followed so that you get your Portugal visa in a hassle-free manner.
However, we cannot guarantee the issuance of a Portugal Visa neither the length (duration of stay) of the Portugal visa. The Portugal Embassy/Consulate is the only official authority that determines the duration of stay even if you specify the dates. The Portugal Embassy/Consulate has the final say in all the aforementioned matters.
Please note: The Embassy may deny your Portugal visa application without giving any explanation.
The visa fee that you pay to the embassy while submitting the application form at the application collection centre and the appointment booking charges are separate.
Note: https://www.portugalvisas.co.uk/ reserves the right to raise the charges of its professional consultancy services at any time with/without prior notice.
All rights are reserved:
https://www.portugalvisas.co.uk/ also reserves the right not to take on any particular application or case. Once we/our professional team has accepted a case from a prospective applicant (you), we ensure that all the proper procedures, policies and requisite documentation are followed to complete your Visa application (in all aspects) before submitting it to Portugal Consulate/Embassy.
Please note that there is a difference in the fee charged for normal and express timeslots for appointment booking. Check with our experts to know the correct charges.
The applicant (you) may terminate the agreement with our consultancy at any time. However, you shall be required to pay for the services and the efforts that we made to vouch, process and assist you in your Portugal visa UK acquisition efforts.
After we successfully book your appointment and assist you to attend the consulate/embassy, you are not entitled to raise a refund request.
Here is an important thing that you should note:
If an applicant (you) has made an express appointment request, they will be required to acknowledge that they will lose their right to cancel the contract once it is fulfilled by us (Portugal Visas). In this case, the applicant will not receive any refund.
Portugal Visas’ regulations also offer an extended “cooling-off” period wherein if the trader has enough time to provide Portugal visa consultancy services i.e., for two or more months to the applicant (you), then you (consumer) will have a time of 14 days from the receipt of the services agreed to cancel the contract. This cooling period is applicable for distance and off-premises contracts.
Note: After Portugal Visas schedules an appointment for you, you are entitled to change or cancel or re-scheduled it at any moment.
If the applicant (you) fails to reach the interview place (Visa centre, Embassy/Consulate) on the date of the appointment then the applicant (you) will be required to pay an additional charge for rescheduling the appointment. Please note that we cannot guarantee a next day appointment as will need to process and submit a fresh application.
Thus, the applicant is entitled to make necessary adjustments to the travelling date, flight booking and hotel bookings etc.
Note: According to the conditions stated in The Consumer Contracts (Information, cancellation and additional charges) Regulations 2013, the information required in Schedule 2 in relation to cancellation rights may be given in accordance with the model instructions on cancellation which are set out in Part A of Schedule 3. This is however not mandatory, but if the trader supplies these instructions he will be treated as having complied with his obligations in this respect.
Any decision pertaining to your visa application will be at the sole discretion of the consulate/embassy. Keep in mind that these formalities are beyond the control of Portugal Visas.
Please note that Portugal Visas doesn’t hold the ability to influence any government entity/department nor the embassy irrespective of the urgency of the appointment or the type of appointment booked for you(normal or express).
That is why Portugal Visas (https://www.portugalvisas.co.uk/) cannot be held liable for such decisions, should it not be what the client requested. This also includes, but is not limited to one’s eligibility for a visa, visa validity, type, number of entries, etc.
Portugal Visas (https://www.portugalvisas.co.uk/) leverages cutting-edge solutions and security protocols to ensure the safety of its clients’ documents.
Please note – we do not hold any liability for loss or damage of documents resulting from strikes, war, natural calamities, weather conditions etc.
Please do not provide any of your documents in person or by post at our billing address when you make a request for an appointment booking with https://www.portugalvisas.co.uk/.
If you send the documents without informing our customer support team then we (https://www.portugalvisas.co.uk/) will not be held responsible to accept any courier.
Each case of the prospective Portugal visa applicant is separately reviewed at the time of application. Please note that no guarantee can be given for visa issuance.
Therefore, we cannot accept responsibility for loss or delay to your travel arrangements or accommodation or any claims for consequential loss if you do not get your visa on time as per your scheduled date of travel.
By submitting your application to Portugal Visas for processing, you accept all the requirements, restrictions and limitations on liability set forth herein and specifically agree and confirm that Portugal Visas shall not be liable to you for any failure to comply with the necessary visa requirements for your travel, for the action or inaction of any government body and/or for the performance by any third party such as delivery companies.
In any case, Portugal Visas (https://www.portugalvisas.co.uk/) will not be held liable for any damages including:
You can reschedule your appointment by paying a nominal fee.
However, charges paid for the appointment services cannot be refunded or returned under any circumstances. But if you want to cancel your Portugal visa appointment services after paying the charges online then you can avail a refund of 50% of your amount. Once the appointment with the Embassy is booked, we are unable to offer you any refund because that appointment cannot be used for any other applicant.
Portugal Visa is a professional visa consultancy that offers complete assistance to prospective applicants and our loyal clients who want to avail a Portugal Visa Appointment with the Consulate and get a Portugal Visa for Tourism, Business or Education purposes.
Portugal Visa (https://www.portugalvisas.co.uk/) adheres to the guideline and privacy policies created by us in order to protect & preserve the confidentiality of the information that our clients provide and our client’s privacy. We believe caring for & guiding our valued customers is our organization’s sole objective. We seek to provide excellent & hassle-free Portugal visa services on our platform. Therefore, to demonstrate our commitment to your privacy, we have carefully curated privacy policies to the best of our understanding & represent them. We encourage all of our prospective clients to go through this Privacy Statement carefully before availing Visa Services.
We (Portugal Visas) adhere to the guidelines and privacy policies created by us in order to preserve and protect the confidentiality of the information that our clients provide and their privacy.
This commitment stands on the protection of your Personally Identifiable Information (PII). Therefore, privacy policies are compiled to maintain transparency of the use of clients/customers online.
The Privacy Statement at the Portugal Visa conveys what information we gather, how we collect, use, handle or protect your “Personally Identifiable Information”.
The Cookie & Privacy Policy mentioned below explains how we at Portugal Visa collect & use information that you provide as an end-user while using Portugal Visa Services at our site. We value your privacy & understand your concern about how your personal data is being used online.
Rest assured of our dedication to protecting the integrity & confidentiality of your personal information.
Disclaimer
Portugal Visas (https://www.portugalvisas.co.uk/) solely disclaims itself of:
The applicant (You)agree that any reliance on any such statement, advice, opinion or information shall be at your sole risk and shall not be held against Portugal Visa for any legal or personal purposes.
Portugal Visa reserves the right, in its sole discretion, to correct any omissions or errors in any portion of the Website. Portugal Visa may change or discontinue any aspect of its website at any time, including, its products, content, templates, services or prices described in the website at any time without notice.
Why we Collect Information & how we use it
The information/data you provide while accessing our website or Portugal Visa services are used for the purposes mentioned below:
For the facilitation of the Visa services requested by you such as procuring your visa, passport & legalization services.
For informing you about the Visa Application status, expiry of Visa/passport, changes made to the Visa policy & updates on our Portugal Visa Services.
For improvement & development of our services.
For gaining market intuitiveness for the marketing projects.
Who do we share your information with & why?
Your personal information may be shared with the third parties for certain purposes as mentioned below:
In case we sell/acquire a business unit, we may share your personal information stored in that particular unit for the purposes mentioned above in this policy.
We may share your information with the companies/organizations that lend a hand in our business activities in the field of visa & immigration request execution.
Your information may be shared with the public authorities in response to the requests for the purpose of national security & law enforcement, as required by the law.
Your information may be shared with the person who handles your Visa order/application on your behalf. For Example, when a group order/application is made for a certain number of applicants or a personal assistant handles your application on your behalf & provides us with the required personal information.
Note:We do not sell your Personal Identifiable Information (PII) to the third-parties. In addition to that, we do not share information with any thirdparty, except as otherwise defined in this privacy policy.
What kind of information is gathered?
The information collected at Portugal Visa consists of only the required data that will be used to offer you the requested Visa-associated services, both through active & passive manners. The information is gathered with the sole purpose of providing better service to our clients.
Active Information
The active personal information consists of your name, contact details & e-mail address. This information is gathered when you subscribe to our updates & provide reviews & ratings to our services.
Whenever we handle document legalization, visa, passport queries/services, we may collect details pertaining to your nationality & passport, education/work/family background, & other data required by the Visa issuing authorities such as consultants & passport offices.
Passive Information
Passive information refers to the data that your system sends automatically while you browse our site. Following is the information that is collected from our site visitors
– Site Usage Information
Site &Customer Feedbacks
Cookies
Cookies are the small chunks of data that are sent from a website & stored on the user’s web browser while the user browses any website. Each time a website is loaded, the user’s web browser sends the cookie-related information to the site’s server to notify the user’s previous activities on the site.
How Portugal Visa uses Cookies
Portugal Visa uses cookies to recognize you when you visit our website. The chief motive of using cookies is to improve & customize your browsing experience, as they enable us to constantly refine what you see when you visit our site again.
You need to have the cookies settings “switched on” or enabled in your web browser in order to register. However, disabling them will still help you navigate through the site.
Please note that cookies do not store any personal information.
How we protect the information we hold on you
Portugal Visa is committed to protecting the integrity & confidentiality of your personal information. To fulfil our commitment, the following are the steps employed by us:
The Visa team at Portugal Visa receives annual training & periodic circulars based on the prominent security practices.
To ensure the safety of paper & digital archives that are inclusive of your personal information, we slot in a plethora of protection measures.
Portugal Visa employs a reliable blend of software & devices to defend our network from any potential intruders & interlopers.
Changes to the Privacy Policy
This privacy policy for Portugal Visa is subject to change. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented.
This may occur due to the introduction of any new types of software, any change in industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. Thus, please make sure to check this policy on our website regularly.
Limitation of Liability
In no circumstance or event will Portugal Visas (https://www.portugalvisas.co.uk/) be held liable to pay for any damages, including without limitation, consequential, punitive, special or incidental damages whether under a contract, tort or any other theory of liability, arising in connection with any party’s use of the website or in connection with any failure of performance, error, interruption, omission, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents/ templates of this website or any other website, even if Portugal Visa is aware of the possibility of such damages.
Indemnification
You agree to indemnify, defend and hold Portugal Visa harmless from and against all expenses, losses, claims, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the User of the content and services provided on the website.
